Please note that due to global circumstances, we may experience shipping delays. If this is the case, we will inform you immediately. Note that Mask Depot only sells masks that we have in stock. We do not collect orders and then place our orders with overseas suppliers. We welcome feedback and questions. Shipping updates will be communicated via our website and email list.
Our in Canada shipping is done through major couriers, except where a P.O. Box is given as the address, in which case we use Canada Post. Generally, the couriers do not pick up or deliver over the weekends or on Public holidays. We recommend placing your orders between Sunday and Wednesday to minimize shipping time for you.
Return & Refund Policy
Due to the nature of face masks as a personal care product, all purchases are final sale and cannot be returned. However, if your goods are defective, Mask Depot will investigate and will arrange a suitable replacement if warranted.